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Privacy Policy POPIA Privacy Notice​

Maynhardt Clinic is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act, 2013 (Act 4 of 2013) ("POPIA"), the Constitution of South Africa, the Health Professions Act, and other applicable laws.

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This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information (including special personal information such as health/medical data) when you visit our website [maynhardtclinic.co.za or your actual domain], contact us, book appointments, or engage with our services.

1. Who We Are

We are Maynhardt Clinic, operating from our principal place of business at 17 Cactus Road, Beaulieu, Kyalami, Midrand, Gauteng, South Africa. Our Information Officer and practice manager is contactable at admin@maynhardtclinic.co.za or +27 81 735 0566.

2. What Personal Information We Collect​

We may collect:

  • Identity and contact details (e.g., name, ID number, email, phone, address).

  • Health/medical information (special personal information under POPIA, e.g., medical history, diagnoses, treatment details, test results).

  • Technical data (e.g., IP address, browser type, device info, cookies, usage analytics).

  • Any information you provide via forms, emails, appointment bookings, or inquiries.

We collect this directly from you, from referrals, or automatically via our website.

3. Purpose of Collection and Lawful Basis

We process your personal information for legitimate purposes, including:

  • Providing medical consultations, treatments, and healthcare services.

  • Managing appointments, records, and patient care.

  • Responding to inquiries and communications.

  • Complying with legal obligations (e.g., HPCSA reporting, medical records retention).

  • Improving our services and website functionality.

  • Sending appointment reminders or health updates (with consent where required).

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Lawful bases under POPIA include your explicit consent (especially for special personal information/health data), performance of a contract (patient care agreement), legal obligations, and legitimate interests (e.g., secure record-keeping). Providing information is voluntary but necessary for full healthcare services — refusal may limit our ability to treat you.

4. Sharing Your Personal Information

We may share your information with:

  • Healthcare professionals, specialists, or laboratories involved in your care (with your consent or as required for treatment).

  • Service providers (e.g., cloud hosting, billing, analytics) are bound by POPIA-compliant agreements.

  • Regulators, insurers, or authorities if required by law (e.g., HPCSA, medical schemes).

We do not sell your personal information.

​​5. Cross-Border Transfers

If data is transferred outside South Africa (e.g., to international cloud servers), we ensure adequate protections (e.g., standard contractual clauses or approved jurisdictions).

6. Security of Your Personal Information

We use reasonable technical, administrative, and organisational measures (e.g., encryption, access controls) to safeguard your information, especially sensitive health data, against unauthorised access, loss, or breach.

7. Retention

We retain records as required by law (e.g., patient files for periods mandated by HPCSA or National Health Act), after which they are securely deleted or anonymised.

8. Your Rights Under POPIA

You have the right to:

To exercise rights, contact our Information Officer. We may verify identity and respond within reasonable time (usually 30 days).

9. Cookies and Tracking

We use cookies for site functionality and analytics. Manage preferences via our cookie banner.

10. Changes to This Policy

We may update this policy. Continued use indicates acceptance.

11. Contact Us

By using our website or services, you acknowledge this Privacy Policy.

Email: admin@maynhardtclinic.co.za | Phone: +27 81 735 0566

Terms of Use. Terms and Conditions

Terms of Use Last updated: January 13, 2026

These Terms govern your access to and use of the website [maynhardtclinic.co.za or your domain] ("Website") operated by Maynhardt Clinic ("we", "us", "our"). By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. Use of the Website

Use is for lawful purposes only. Do not misuse the site (e.g., transmit harmful code, unauthorised access). We may suspend access for breaches.

2. Intellectual Property

All content is owned by us or licensors and protected by law. Limited personal, non-commercial use only; no reproduction without permission.

3. Electronic Transactions & Disclosures (ECT Act Section 43)

For any electronic interactions (e.g., inquiries, bookings):

  • Full name and legal status: Maynhardt Clinic.

  • Physical address: 17 Cactus Road, Beaulieu, Kyalami, Midrand, Gauteng, South Africa.

  • Contact: Email admin@maynhardtclinic.co.za | Phone +27 81 735 0566.

  • Website: Maynhardtclinic.co.za

  • Description of services: Medical consultations, healthcare advice, and related services (subject to professional standards).

  • Pricing: Displayed where applicable (including VAT/fees); full details provided before any transaction.

  • Payment, terms, and policies: As agreed during consultations; subject to CPA cooling-off where applicable.

  • You can review/correct/withdraw before finalising any electronic step.

This Website provides general information only — not a substitute for professional medical advice. Bookings/appointments require direct consultation.

4. Limitation of Liability & Disclaimer

Information is "as is" without warranties. We are not liable for losses from use (except as required by law, e.g., gross negligence). Not liable for third-party links. Medical advice is provided only in consultations.

5. Indemnity

You indemnify us against claims from your breach or unlawful use.

6. Governing Law & Jurisdiction

Governed by South African law. Disputes under the exclusive jurisdiction of the Johannesburg courts.

7. Changes to Terms

We may update the clauses of these terms at any time without notification; continued use = acceptance.

8. Contact

Email: admin@maynhardtclinic.co.za

Thank you for visiting Maynhardt Clinic!

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